NYC Fabrication Workshop LLC — PO Box 4023, West New York, NJ 07093. support@rigfresh.com | 201-648-5333
Every RigFresh air freshener is made to order in the United States. There is no warehouse shelf — your order goes into production as soon as it is confirmed.
Production Time
Most orders are produced and ready to ship within 3 to 7 business days after order confirmation. Production time may vary during high-demand periods. We will contact you if there is an unexpected delay.
Shipping
Once your order leaves production, it ships via standard US carriers (USPS, UPS, or FedEx). Shipping method and estimated transit time are shown at checkout. We currently ship within the United States only.
You will receive a shipping confirmation email with a tracking number when your order has been dispatched.
Delivery Estimates
Delivery estimates combine production time and carrier transit time. They are estimates, not guarantees. We are not responsible for carrier delays, weather-related holdups, or address errors provided by the customer.
Address Errors
Please verify your shipping address at checkout. Orders shipped to an address you entered incorrectly are not eligible for a free reshipment. If you catch an address error immediately after placing your order, contact support@rigfresh.com right away and we will do our best to correct it before production begins.
Lost or Damaged Packages
If your package is lost in transit or arrives damaged, email support@rigfresh.com within 14 days of the expected delivery date with your order number and a description of the issue. We will work with you to resolve it.
Questions
Email support@rigfresh.com or call 201-648-5333.