NYC Fabrication Workshop LLC — PO Box 4023, West New York, NJ 07093. support@rigfresh.com | 201-648-5333
This policy explains what information we collect, how we use it, and your rights regarding your personal data.
What We Collect
When you place an order or contact us, we collect:
- Name, email address, shipping and billing address, and phone number (as provided)
- Payment information — processed and stored by Stripe; we never see or store full card numbers
- Order details, including your uploaded logo or artwork for custom products
- Communications you send to our support team
We also collect standard web usage data (pages visited, browser type, referring page) through the analytics tools active on this site.
How We Use It
We use your information only to:
- Process, fulfill, and ship your order
- Communicate with you about your order status
- Respond to support requests
- Meet legal and tax obligations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Service Providers
We share data only with the vendors needed to fulfill your order — Stripe (payment processing) and our US fulfillment partner (print production and blind dropship). Each operates under its own privacy policy and data processing agreement.
Data Retention
We retain order information for as long as required to fulfill orders and meet accounting and legal obligations. You may request deletion of your personal data (subject to legal retention requirements) by emailing support@rigfresh.com.
Your Rights
You have the right to access, correct, or request deletion of your personal data. To exercise any of these rights, contact us at support@rigfresh.com.
Cookies
This site uses cookies to maintain your shopping session, remember cart contents, and measure site performance. You can disable cookies in your browser, though some store features may not function correctly.
Security
We rely on Stripe's PCI-compliant infrastructure for payment data. We do not store payment card information on our systems.
Contact
NYC Fabrication Workshop LLC — PO Box 4023, West New York, NJ 07093. support@rigfresh.com | 201-648-5333